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Call Center Equipment |
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Call center technology costs are less now than ever before, and studies have shown it is the single most important tool for Customer Relationship Management. How would your customer's describe their experince when calling your organization? |
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Call Conferencing |
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Call conference solutions from CoMedia include the award winning Sonexis ConferenceManager, and CoMedia's own fee based audio and web conference service. |
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Ethernet Switches |
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3Com's extensive selection of Ethernet Switches includes modular, stackable and wireless units. Power Over Ethernet models support POE telephones, cameras, and facilities monitoring devices. |
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Facsimile (FAX) |
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Faxing to and from the desktop is a time saver, and enables important documents to be stored and retrieved electronically. Our offerings in facsimile servers range from 2 to 384 channel models. |
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Call Recording |
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Call recording solutions include System Wide recording, Call Center record and monitor, end-user recording |
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3Com Telephone Systems |
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CoMedia's first installation of the 3Com NBX in 1999 to present, our experience with the NBX product |
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SIP Phones |
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Our selection of SIP compatible instruments is hand picked to work in conjunction with CoMedia's SIP telephone service. This is what VoIP is suppose to be. And when coupled with CoMedia's PhoneAlone or Virtual PBX services, your SIP phone takes flight. Buy a phone, and get the phone service today. |
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IVR (Integrated Voice Response) |
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Enabling customers, employees and vendors to audibly interact with databases, and other application software like Microsoft Outlook, enhances customer care, increases productivity, and is just plain cool. |
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Routers |
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Recognizing the size of the Cisco installed base, 3Com WAN routers are interoperable with Cisco, allowing freedom of choice toward value and added feature set. |
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Head Sets |
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Our extensive selection of telephone head sets includes cordless, WiFi, VoIP, and SIP models. |
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Trix Box Free PBX |
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trixbox®, with a lowercase 'T', is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution. |
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SIP Foundry's sipX PBX |
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We think sipX is the leading open source IP PBX in terms of scalability, robustness and ease of use. The sipX IP PBX has been successfully deployed in a lot of places. The largest known installation serves more than 5,000 users connected to one redundant (HA) system. Small installations go all the way down to a few users served by very low cost hardware. |
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